Landlord Services Surrey
Gas Safety Certificates · Annual Boiler Service · Compliance Assured
Landlord Services Surrey — Gas Safety Certificates and Compliance
If you let a residential property in Surrey, you have legal obligations to maintain the gas appliances in a safe condition and to provide tenants with a valid Gas Safety Record every year. Failure to comply with the Gas Safety (Installation and Use) Regulations is a criminal offence that can result in significant fines and, in the event of an incident, personal liability for any harm caused. At 247 Plumber Surrey, we provide a comprehensive landlord compliance service covering gas safety inspections, annual boiler servicing, and all gas and plumbing repairs across Surrey including Guildford, Woking, Epsom, Camberley, Farnham, Redhill, Reigate, Leatherhead and surrounding areas.
We understand the pressures of managing rental property. Keeping on top of compliance dates, arranging access with tenants, and finding a reliable Gas Safe engineer who will turn up when expected are all common challenges for Surrey landlords. We work with individual landlords managing a single property and with larger portfolios managed by letting agents, providing a reliable and consistent service that keeps your properties compliant without you having to chase.
Gas Safety Certificate (CP12) — Your Legal Obligation
The annual Gas Safety inspection — sometimes called a CP12 after the form it used to be recorded on, though now issued as a Gas Safety Record — is a legal requirement under the Gas Safety (Installation and Use) Regulations 1998. As a landlord, you must have all gas appliances, fittings and flues in your rental property inspected by a Gas Safe registered engineer every twelve months.
Within 28 days of the inspection, you must provide a copy of the Gas Safety Record to your existing tenants. New tenants must receive a copy before they move in. You must keep a copy of all Gas Safety Records for at least two years. Failure to comply can result in improvement notices, prosecution, and in serious cases where a tenant is harmed, criminal charges.
Our Gas Safe engineers carry out the annual inspection thoroughly and professionally. We check all gas appliances — boiler, gas fires, gas cooker if present — check the flues and ventilation, carry out a tightness test on the gas installation pipework, and issue the Gas Safety Record the same day. Records are provided in digital format for convenience.
Annual Boiler Service for Surrey Rental Properties
While the Gas Safety inspection is a legal requirement, an annual boiler service is a separate, recommended procedure that keeps the boiler running efficiently, maintains the manufacturer warranty, and significantly reduces the risk of a boiler breakdown during cold weather — which would leave your tenants without heating and hot water and require an emergency call-out at out-of-hours rates. The cost of an annual service is small compared to the cost of an emergency repair or a breakdown that requires your tenants to be moved to alternative accommodation.
We recommend combining the annual boiler service with the Gas Safety inspection visit, as both require access to the boiler and can be carried out consecutively by the same engineer. This saves time, reduces the number of access arrangements needed with your tenants, and keeps all compliance dates aligned.
Plumbing and Heating Repairs for Surrey Rental Properties
Surrey landlords have an obligation to keep the water supply, drainage, heating and hot water systems in their properties in good working order. When tenants report a fault, the landlord is responsible for arranging repairs within a reasonable time — and more urgently where the fault affects heating or hot water, particularly in winter.
We provide a responsive repair service for Surrey landlords and letting agents. When a tenant contacts us with a fault on a property we have on record, we attend promptly, carry out the repair, and report back to the landlord or agent with full details of the work done and any recommendations. We are familiar with the legal obligations around repairs in rental properties and can advise on the appropriate response time for different fault types.
EPC and Energy Efficiency Advice for Surrey Landlords
From April 2025, all rental properties in England require an Energy Performance Certificate rating of at least E to be lawfully let, and the government has indicated an intention to raise the minimum requirement to C for new tenancies by 2028. Many Surrey rental properties — particularly older properties in Guildford, Farnham, Dorking and the smaller Surrey towns and villages — fall below these standards and will require investment in insulation and heating system upgrades to comply.
We can advise Surrey landlords on what heating system improvements would most cost-effectively improve the energy performance of a rental property. Replacing an old inefficient boiler with a new A-rated condensing model, adding thermostatic radiator valves, and upgrading the programmer and controls are all improvements that can contribute to a better EPC rating.
Landlord Service Areas in Surrey
Guildford · Woking · Epsom · Camberley · Farnham · Redhill · Reigate · Leatherhead · Staines upon Thames · Weybridge · Walton on Thames · Cobham · Esher · Horley · Caterham · Oxted · Banstead · Dorking · Godalming · Haslemere · Cranleigh · Frimley · Virginia Water · Addlestone · Chertsey · Egham · Sunbury on Thames · Ashtead · Fetcham
How often does a landlord need a Gas Safety Certificate in Surrey?
The Gas Safety inspection must be carried out every twelve months for every gas appliance in a rented property in Surrey. The Gas Safety Record must be provided to existing tenants within 28 days of the inspection and to new tenants before they move in.
What happens if I do not have a Gas Safety Certificate for my Surrey rental property?
Operating a rental property without a valid Gas Safety Certificate is a criminal offence in the UK. Penalties include fines and prosecution. In Scotland there are additional powers allowing tenants to withhold rent. In the event of a gas-related incident, landlords without valid certification face significant personal liability.
Can you manage the Gas Safety Certificate reminders for my Surrey portfolio?
Yes. We maintain records for all the Surrey landlord properties we service and can send reminders when your annual inspection is due. This is particularly useful for landlords managing multiple properties where keeping track of different renewal dates becomes complex.
Landlord Enquiries: 0800 999 1609
Gas Safety Certificates · Annual Service · All Surrey Rental Properties